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The Industry's First AI CRM with Inbuilt Telephony

Stop paying for third-party CTI connectors, telephony plugins, and separate dialer services. wevyn.ai combines a support-first AI CRM with inbuilt telephony directly in every agent's browser.

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True consolidation of telephony and CRM database

By building a softphone directly into the CRM web interface, wevyn.ai eliminates the latency and data loss associated with external dialers. Every call log, recording, and transcript is generated directly against the customer timeline.

Real-time call data is processed instantly by the same system that manages your email, WhatsApp, and support tickets.

  • Native browser softphone with zero CTI plugins
  • Click-to-dial directly from customer support tickets
  • Immediate access to complete relationship history on inbound calls
  • Automatic call recording, transcription, and logging

Intelligent call routing and queuing

Route callers to the best available agent based on language, product skill, or ticket owner. Custom call queues, queue positioning announcements, and automated callback options keep wait times low and customer satisfaction high.

  • Skill-based, round-robin, and sticky-agent routing
  • Visual queue monitoring and live wallboards
  • Customizable hold music and queue notifications
  • Automatic call disposition logging
FAQ

Frequently asked questions

What is an AI CRM with inbuilt telephony?

It is a customer relationship management platform that includes its own phone system natively. Unlike traditional CRMs that require third-party dialer plugins (CTIs), wevyn.ai provides browser softphones, IVR, and call recording natively.

Do we need to switch carriers or phone numbers?

No. you can connect your existing SIP trunks or phone numbers directly into wevyn.ai, keeping your carrier rates while getting a fully integrated dialer experience.

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Experience the power of inbuilt telephony

Let us show you how consolidating your CRM and telephony can cut costs and improve agent efficiency.

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