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A Unified Support CRM with Inbuilt Voice Agent and Chatbot

Automate up to 70% of routine customer service across both voice calls and digital messaging. Wevyn includes a conversational AI voice agent and AI chatbot grounded in your knowledge base.

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24/7 automated resolution on voice and chat

Deploy intelligent voicebots and chatbots that resolve transactional queries (like order tracking, returns policy, and booking confirmations) instantly. ground all AI answers in your help articles to prevent hallucinations.

When a customer interrupts (barge-in) or asks to speak to a person, the AI agent performs a warm handoff with the live transcript attached.

  • Knowledge-base-grounded responses (RAG)
  • Conversational voice agent with natural speech recognition
  • AI chatbot for WhatsApp, live chat, and social channels
  • Natural barge-in and conversational pacing

Warm human handoff and context retention

Customers hate repeating themselves. If the voicebot or chatbot escalates to a human, the receiving agent sees the complete conversation history and an AI-generated summary instantly.

FAQ

Frequently asked questions

How does the AI voice agent understand natural speech?

The voice agent uses advanced speech-to-text models tuned for local accents and code-switching (such as English and Hindi). It recognizes context, handles interruptions naturally, and switches languages dynamically.

Is customer data used to train the AI models?

No. Under our enterprise AI governance, customer conversations are never used to train public models. All processing is transient and secure.

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Deploy your first AI agent

Book a demo to see our voicebot and chatbot resolve queries live in real-time.

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